Monday, August 19, 2013

Chapter 9 Enabling the Organization --Decision Making


Question 1       Which of the following is not a reason for the growth of decision-making information systems?
People need to analyze large amounts of information
People must make decisions quickly
People no longer have to worry about protecting the corporate asset of organizational information
People must apply sophisticated analysis techniques to make good decisions

Question 2       What can a model accomplish?
Calculate risks
Understand uncertainty
Manipulate time
All of the above

Question 3       Which of the following is a quantitative model typically used by a DSS?
Sensitivity analysis
What-if analysis
Goal-seeking analysis
All of the above

Question 4       What is the study of the impact that changes in one (or more) parts of the model have on other parts of the model?
Sensitivity analysis
What-if analysis
Goal-seeking analysis
Drill-down

Question 5       What finds the inputs necessary to achieve a goal, such as a desired level of output?
Goal-seeking analysis
Drill-down
What-if analysis
Sensitivity analysis

Question 6       Which company offers a strategic business information service using artificial intelligence that enables organizations to track the product offering, pricing policies, and promotions of online competitors?
Verizon Communications
BostonCoach
Burlington Northern and Santa Fe Railroad
RivalWatch

Question 7       What checks the impact of a change in an assumption on the proposed solution?
Sensitivity analysis
Drill-down
Goal-seeking analysis
What-if analysis

Question 8       What enables users to get details, and details of details of information?
Consolidation
Drill-down
Digital dashboards
Slice-and-dice

Question 9       Which of the following is NOT a form of Articficial Intelligence?
Expert Systems
Neural Networks
Fuzzy Agents
Genetic Algorithms

Question 10     The ultimate goal of AI is the ability to build a system that can mimic human intelligence.
True
False

Question 11     Sensitivity analysis, what-if analysis, and market basket analysis are the three quantitative models typically used by a DSS.
True
False

Question 12     Consolidation, drill-down, and slice-and-dice are the three most common capabilities offered in an EIS.
True
False

Question 13     A shopping bot is one of the simplest examples of an intelligent agent.
True
False

Question 14     An executive information system is a specialized DSS that supports senior level executives within the organization.
True
False

Question 15     A Decision Support System typically relies on external sources of information while an Executive Information System does not.
True
False

Question 16     What is consolidation?
Enables users to get details, and details of details, of information
Finds the inputs necessary to achieve a goal such as a desired level of output
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
The ability to look at information from different perspectives

Question 17     What is drill-down capability?
The ability to look at information from different perspectives
Finds the inputs necessary to achieve a goal such as a desired level of output
Enables users to get details, and details of details, of information
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information

Question 18     What is slice-and-dice capability?
Enables users to get details, and details of details, of information
The ability to look at information from different perspectives
Finds the inputs necessary to achieve a goal such as a desired level of output
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information

Question 19     What integrates information from multiple components and tailors the information to individual preferences?
Drill-down
Digital dashboards
What-if analysis
Sensitivity analysis

Question 20     What are various commercial applications of artificial intelligence?
Digital dashboard
Sensitivity analysis
Intelligent system
Drill-down

Question 21     What is a category of AI that attempts to emulate the way the human brain works?
Neural network
Artificial intelligence
Expert systems
Intelligent system
Question 22     Which of the following is the most commonly used form of AI in the business arena?
Expert system
Artificial intelligence
Intelligent system
Neural network

Question 23     What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?
Intelligent agent
Neural network
Intelligent systems
Artificial intelligence

Question 24     What is an artificial intelligence system that mimics the evolutionary, survival-of-the-fittest process to generate increasingly better solutions to a problem?
Genetic algorithm
Artificial intelligence
Neural network
Intelligent system

Question 25     Which of the following represents the top-down (executives to analysts) organizational levels of information technology systems?
TPS, DSS, EIS
DSS, TPS, EIS
EIS, DSS, TPS
None of the above, it varies from organization to organization

Question 26     Which of the following is an incorrect enterprise view of information technology?
Processes are analytical for executives and transactional for analysts
Granularity is coarse for executives and fine for analysts
Processing is OLTP for executives and OLAP for analysts
None of the above

Question 27     Which of the following is a type of transaction processing system?
Manufacturing
Transportation
Order-entry
Sales

Question 28     Which company has "The Wall of Shaygan", which is a digital dashboard that tracks 100-plus IT systems on a single screen?
RivalWatch
Verizon Communications
BostonCoach
Burlington Northern and Santa Fe Railroad

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